AFTER: What’s the best way to write my own evaluation survey questions?

Using a rating scale

One often-used question type used in surveys and evaluations is called Likert scale. This usually has 3, 5 or 7 points that people can choose from.

A typical question item in a Likert scale is a statement. The learner is asked to indicate his or her degree of agreement with the statement. For example:

  1. Choose the best answer to each statement below.

If you want to get fancy, you can assign a value to each of the answers (e.g. 0 to 4 or 1 to 5). This gives you a way of scoring each completed evaluation.

Using open-ended questions

A simple approach to evaluation is also to pose some open-ended questions. Learners can respond to these in writing on their own, or they can be floated for group discussion. Here’s an example:

1. What did you enjoy or find most helpful?

2. What did you find challenging or difficult?

3. What should we change? Any improvements?

If you expect your learners to write their responses, make sure that you leave enough room. Also, budget your time for this wisely. Don’t expect to get the kind of detail you want at 3 pm on a Friday afternoon.

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