Updated: In collaboration with the University of Auckland Business School, get 10% off the course fees for Service Design Thinking at checkout by using this code before the end of 2018: GRAEME10

I blogged recently about the Service Design Thinking course I did through the University of Auckland’s Business School and Executive Education programme.

It was a great two-day programme and I learned a lot. They’ve featured my blog on their LinkedIn Showcase page. Thanks, team…!

For easy and quick reference, here are all the links to the seven posts I’ve written so far on Service Design Thinking.

Introduction

• What is Service Design Thinking…? Part 1
• What is service design thinking…? Part 2
• What is Service Design Thinking…? Part 3
• What is Service Design Thinking…? Part 4

Some Basic Service Design Tools

• What are some easy-to-use Service Design Tools…? Part 1 – Stakeholder maps
• What are some easy-to-use Service Design Tools…? Part 2 – Using Personas
• What are some easy-to-use Service Design Tools…? Part 3 – Customer Journey Maps

Got any Service Design Thinking tips or tools? I’d love to hear about them in the comments.